We want you to be happy with your jewelry as long as possible. There´s a lot you can do to maintain your pieces in good condition.

FACTS ABOUT THE MATERIALS

Our jewelry is made of .925 sterling silver and brass and all pieces have a surface treatment.

These surface treatments will fade over time because of contact with clothes, hard surfaces, sweat, perfume, hairspray, air pollution and others.

  • The black oxidized layer fades with everyday or very frequent wear. 
  • The gold plating is 2-3 layers of 24ct carat gold that gradually wears off, giving the appearance that it has faded. 
  • The polished sterling silver is rhodium plated.  Rhodium is a noble metal that imparts an extremely bright and hard wearing finish.

Everyday or very frequent wear, may speed up this process, especially on items like rings and bracelets, which have more frequent contact with surfaces.

 PRODUCT CARE

  • When you're not wearing your jewelry you should keep them in a safe and secure place, like your bedroom.
  • Do not keep your jewelry in the bathroom because all of the moisture from your shower and sink will make the sterling silver pieces tarnish extra quickly.
  • Jewelry boxes are a great place to keep your jewelry, but you should keep in mind that it does not protect the sterling silver pieces from tarnishing and oxidation.
  • Avoid direct contact with water and chemical products e.g. soap, perfume, abrasive products. 
  • Do not wear jewelery when in the swimming pool, jacuzzi, sauna/steam room or while bathing or showering. 
  • Chlorine, detergents, oils, moisturizers & perfumes can all cause tarnishing and damage. 
  • Remove jewelry when doing household tasks. 
  • Avoid impact with hard surfaces as much as possible. 
  • Make-up, perfume & hairspray all contain chemicals, which may dull the finish of your jewelry. 
  • Gently wipe jewelry clean with a soft cloth after each wear to remove make up and oils (from skin). 
  • Coil chains gently to prevent damage in storage. 
  • Don’t yank or pull chains.  

HOW TO CLEAN THE JEWELRY:

Polish silver with a jewelry polishing cloth for smooth surfaces. Do not use tissue or paper towels, they can cause scratches because of fibers in these products.
Cleaning jewelry regularly can keep it looking good, but be careful. Rubbing alcohol can work wonders, but bleach can literally destroy jewelry so avoid it in any case.

REMEMBER:

You should treat your jewelry like any other wardrobe item. 
Clothes and shoes must be maintained ei. washed, new soles, cleaned, repaired etc. The same goes for jewelry.
The gold plating must get a new gold layer on when needed.

WHAT IF THE JEWELRY BREAKS?

If it is a production fault you send it back to us.
If the break is of your own fault, you should bring it to your local jeweller for repair. Everything can get fixed.
If you have a question about repairs, please let us know at info@felixdoll.com